DevOps Lead

Ada Support

Job Description

Ada Support is a venture-backed, revenue-generating, machine learning company based in downtown Toronto that is growing quickly. Our products provide automation for customer support teams.

As the Lead DevOps Engineer, you'll have a massive impact on Ada Support as we continue to grow. You will be integral in scaling a process that has already delivered our product to millions of end-users.


Familiarity with the following: Infrastructure as Code Continuous I/D/D Containerization Performance monitoring Experience with any IT automation tools (Chef, Ansible, k8s, etc.) Profound appreciation and respect for automation

We'd like to get to know you, so please share any of your side projects, open source contributions or community involvement, and be sure to include your GitHub account. Also, if you've founded a startup or have worked at a startup before, let us know!


Help scale our API service to handle intense growth Invent new and better ways to run ML/AI services in production Instrument, automate, and optimize our state-of-the-art infrastructure Rethink & improve how software gets built and shipped at Ada *Run fire drills and security audits

At Ada Support we believe every aspect of our craft should be honed and perfected. More than anything else, the software development process should reflect our commitment to our craft. That’s why we’re searching for a DevOps leader obsessed with continuous improvement, finding (or building) the perfect tool for the job, and automating as much as possible.


Infrastructure: Kubernetes on AWS Back-end: Python + Flask, MongoDB Front-end: JavaScript + React + Redux

Tags: Kubernetes, AWS, Python, Flask, mongoDB, javascript, devops, Machine Learning